When you play on u9999, protecting your personal information is our greatest responsibility. This Privacy Policy clearly sets out what data we collect, why we collect it, and how we keep it secure.
Last Updated: January 2026Our Commitment: u9999 never sells your personal information to third parties. Respecting your privacy is a core ethical responsibility for us.
U9999 (referred to as "we" or "our platform") is a trusted online gaming service for users in Bangladesh. This Privacy Policy explains how your information is handled when you use the u9999 website, mobile app, and related services.
Our Privacy Policy applies to all users — whether you are a registered member or simply browsing. Continuing to use the platform means you accept the terms of this Privacy Policy.
We may update this policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised. For important changes, we will notify you via email or app notification.
Under u9999's Privacy Policy, we collect two types of information — what you provide directly, and what is generated automatically through your use of the platform.
What you provide directly:
Automatically collected information:
We never store your mobile banking PIN, bank password, or OTP. That information resides solely on the relevant payment provider's servers.
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Name & Date of Birth | Identity & Age Verification | Yes |
| Mobile Number | Login & Security Verification | Yes |
| Email address | Communication & Notifications | Yes |
| Mobile Banking Number | Deposit & Withdrawal Process | For transactions |
| National ID Card | KYC Verification | If necessary |
| Device & IP Information | Security & Fraud Prevention | Automatic |
U9999 uses your information only for specific purposes. The core principle of our Privacy Policy is simple — we collect only what is necessary, and use it solely for its intended purpose.
You can opt out of promotional emails or SMS at any time. Simply let our support team know and we will action it within 24 hours.
U9999 uses cookies on its website. Cookies are small text files stored in your browser that help us recognise you on future visits. They are an important part of our Privacy Policy.
You can manage or delete cookies through your browser settings. However, disabling certain cookies may limit some features of the site.
One of the core rules of u9999's Privacy Policy is that we never sell your information. However, limited data may be shared with third parties in specific circumstances:
Important: u9999 never sells or transfers your information to marketing companies, advertising networks, or other gaming platforms.
U9999 uses industry-standard technology to protect your information. Security is our highest priority under our Privacy Policy.
No system is 100% secure. That is why we also encourage you to use a strong password and never share your account credentials with anyone.
U9999 does not retain your information indefinitely. In accordance with this Privacy Policy, data is securely deleted after the applicable retention period expires.
Under u9999's Privacy Policy, you have full control over your own information. Your rights are outlined below:
To see what information we hold about you, submit a request.
Contact support to correct any inaccurate or outdated information.
Unless required by law, data will be deleted upon account closure.
Request to opt out of marketing communications or specific data uses.
You can request a copy of your information in a readable format.
You may request that the processing of your data be restricted in certain circumstances.
To exercise any of your rights, please contact us: [email protected] — We will respond within 7 business days.
U9999 is strictly an 18+ platform. Under our Privacy Policy, we never knowingly collect information from anyone under the age of 18.
If you become aware that a minor is using u9999, please contact our support team immediately.
U9999 reserves the right to update this Privacy Policy as needed. When changes are made, the revised date will be reflected on this page. For significant changes, you will be notified in advance via email or app notification.
Continued use of the platform after a policy update will be considered acceptance of the new terms. If you have any questions about the changes, please contact support.
The core pillars of our privacy protection that keep your information safe at all times.
Every data transfer from your browser to our servers is encrypted with 256-bit SSL. No one can intercept or read your information in transit.
Independent third-party security experts regularly audit u9999's systems. Any vulnerabilities identified are resolved immediately.
The identity of every account is verified. This helps prevent fraud and keeps genuine users safe.
U9999 never sells your personal information to third-party advertisers or marketing companies. This is a non-negotiable rule under our Privacy Policy.
With 2FA enabled, no one can access your account even if they know your password. Every login is verified via mobile OTP.
You can view, correct, or delete your information at any time. u9999's Privacy Policy respects your rights.
Answers to the most frequently asked questions about the Privacy Policy.